Tuesday, September 23, 2008

Dear AT&T....

Thanks for the Heart Attack.

I spent 8 minutes on hold this time (thank you..) and now you're charging me over 300 bucks for my phone? how dare you.

I'm on what they call a "2 minute silent hold" which is now more than 4 minutes. Apparently the iPhone plan that I got didn't take care of my internet use. So, I was charged over 133 dollars for Internet on my phone. They screwed up, which she took accountability for.

Oh.. and i was charged for text messages. which i was on hold with 25 minutes before (see previous post)

Ugh..

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